FAQ: Diceborn Heroes: A Co-op Dice Adventure Game
For the most up-to-date information about the status of our project, check our project updates on Kickstarter!

What Pledge level is right for me? What do I get at each one.

Supporter - Video shoutout and our gratitude Gambler - Digital copy of Diceborn Heroes and digital art Hero - a copy of Diceborn Heroes without the stretch bonuses LVL 2 Healer - Diceborn Heroes with KS bonuses (CANADA, EU, WORLD) LVL 2 Healer -USA SHIP- Diceborn Heroes with KS bonuses (USA) LVL 5 Paladin - Signed Diceborn Heroes with KS Bonuses + Acrylic Tokens + Dicetower (CANADA, EU, USA, WORLD) LVL 6 Illusionist - Diceborn Heroes with KS Bonuses + Acrylic Tokens + Your Image on a Hero! (CANADA, EU, USA, WORLD) LVL 7 Merchant - 5 Copies of Diceborn Heroes with KS Bonuses (CANADA, EU, USA, WORLD) LVL 8 Summoner - Signed Diceborn Heroes with KS Bonuses + Acrylic Tokens + Dicetower+ Canvas Print (CANADA, EU, USA, WORLD) LVL 10 Legendary Hero - Signed Diceborn Heroes with KS Bonuses + Acrylic Tokens + Dicetower+ Canvas Print + Quest and story design + Special credit for your help (CANADA, EU, USA, WORLD) *All stretch goals come with our Gratitutde! Last updated: Tue, May 16 2017 1:53 pm EDT

Will there be a BackerKit survey at the end of this funding adventure?

Yes. There you will be able to manage your rewards, fill out a survey, and add an additional copy of Diceborn Heroes KS version for $59 CAD with no additional shipping fee. Last updated: Sat, May 13 2017 3:10 pm EDT

I'm a good friend. What if I want more than 1 additional copy of Diceborn Heroes

If you want 3-4 copies of the game you will have to get an additional pledge of the game with the additional shipping fee. However if you can manage to get a full party of 5. You can get the Merchant Level tier and 5 copies of the game at a significant discount. Last updated: Sat, May 13 2017 3:10 pm EDT

Will there be a retailer level reward tier?

There is now a Retailer Level reward tier for a 1$ pledge. You will be directed to a survey from BackerKit when it is funded to be able to purchase copies of the KS edition of Diceborn Heroes for sale in stores, with information of your store. Please only retailers. Last updated: Fri, May 19 2017 4:16 pm EDT

What is Included in the KS Edition of Diceborn Heroes

Included in the game will be all the cards, heroes, and tokens of the base game as well as some additional bonuses: -Oversized Boss Cards - Map of Dievalice - Dicebag with Logo - Enemy Battlemat - Oversized Quest cards - Painter and Vanguard Class hero cards - Copycat and Inventor Class hero cards - more quest and classes to come... Last updated: Wed, May 24 2017 3:43 am EDT

What will be available in the BackerKit Survey?

Anyone who backed at the 1$ supporter level or higher will have an option to add additional items to their pledge level; $20 - Digital download of Diceborn Heroes cards and art $59 - Copy of Diceborn Heroes KS Edition $60 - Blackthumb Diceborn Heroes Dicetower Anyone who purchased a Kickstarter Edition of Diceborn Heroes will also be able to purchase the digital download for only $5 add on. Last updated: Wed, May 24 2017 3:43 am EDT

Shipping Updates No shipping updates are provided.
BackerKit FAQ

What is BackerKit?

BackerKit is a service that crowdfunded project creators use to keep track of hundreds to tens of thousands of backers—from shipping details, pledge levels, preferences and quantities, whether they have paid or had their card declined, special notes, and everything in between!

The BackerKit software and support team is independent from the campaign’s project team—BackerKit does not handle the actual reward shipping. For more information about the preparation or delivery status of your rewards, please check the project's updates page.

How does BackerKit work?

After the campaign ends, the project creator will send you an email with a unique link to your survey. You can check out a walkthrough of the process here.

How do I update my shipping address?

BackerKit allows you to update your shipping address until the project is locked down for shipping. To update your address, go back to your BackerKit survey by inputting your email here.

I completed the survey, but haven't received my rewards yet. When will they arrive?

As BackerKit does not actually handle any rewards or shipping, the best way to stay updated on the shipping timeline would be to check out the project's updates page.

Why can’t I log into my account?

Request a login link to your survey by entering your email here:
https://dicebornheroes.backerkit.com/

BackerKit will send you an automated email with an invite link to whatever email you pledged with.

I never received my invitation. How do I complete the survey?

The most common reasons for not receiving a survey email is that you may be checking an email inbox different from the email address you used to sign up with Kickstarter, Indiegogo or Tilt Pro account, or it may be caught in your spam filter.

Confirm that the email address you are searching matches the email address tied to your Kickstarter, Indiegogo, or Tilt Pro account. If that doesn’t work, then try checking your spam, junk or promotions folders. You can also search for "backerkit” in your inbox.

To resend the survey to yourself, visit the project page and input the email address associated with your Kickstarter, Indiegogo or Tilt Pro account.

When will my pledge will be shipped, charged or locked down?

That is handled directly by the project creator. BackerKit functions independently of the project itself, so we do not have control of their physical shipping timeline. If you want to check on the project’s status, we recommend reading over the project's updates page.

Can I upgrade or get multiple copies of my pledge?

This depends on the project creator’s decision. If you are unable to see the ‘Want to switch your pledge level?’ after clicking on your pledge amount under “Pledge Level” in your survey, then the project creator would prefer people not to switch pledge levels.

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